Shipping policy

Shipping Policy

Last Updated: July 16, 2026

Thank you for shopping with us! We are committed to providing a smooth and reliable shopping experience. Please read our shipping policy below before placing your order. 

Order Processing 

  • Orders are processed within 1-3 business days after payment has been successfully received.
  • Orders are processed Mondays through Fridays, excluding weekends and public holidays
  • During peak seasons, holidays, or promotional events, processing times may be slightly longer. 

Shipping Time

Estimated delivery times are:

  • United States: 5-12 business days 
  • Canada: 7-15 business days 
  • United Kingdom: 5-10 business days 
  • Australia: 7-15 business days 
  • Europe: 7-15 business days 
  • Other International Locations: 10-20 business days 

Please note that these are estimated delivery times and are not guaranteed. Delivery may be affected by customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and the shipping method selected.

We may also offer free shipping on selected products or promotional campaigns 

Order Tracking 

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24-72 hours to update after shipment.

Incorrect Shipping Information

Please ensure your shipping address is correct before completing your purchase. We are not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error, please contact us as soon as possible. We will do our best to update the address before the order is shipped. 

Delayed or Lost Packages

If your packages are delayed beyond the estimated delivery time, please contact us so we can investigate with the shipping carrier.

if a package is confirmed lost by the carrier, we will work with you to arrange a replacement or refund where appropriate. 

Customs, Duties & Taxes

International customers may be responsible for customs duties, import taxes, or other fees imposed by their country's customs authorities. These charges are the responsibility of the customer. 

Damaged or Incorrect Items 

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and clear photos of the items so we can resolve the issue as quickly as possible. 

Contact Us

If you have any questions regarding your order or our shipping policy, please contact our customer support team. We aim to respond within 24-48 business hours .